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Metcom Product
All-in-one Platform

Transformation
Hub

One platform. AI agents, voice intelligence, infrastructure monitoring, analytics, billing, and CRM. Everything your business needs in a single login.

hub.metcom.com.au
LIVE
Transformation Hub Dashboard
99.98%
Network Uptime
84%
AI Tier-1 Resolution
98.6%
SLA Compliance
6
Partner Tier Types

Everything in one platform.

Six modules. One login. Built so every part of your operation talks to every other part.

hub.metcom.com.au
AI Workflows
AI Workflows
AI Workflows

AI Voice Agents that work while you sleep.

Deploy autonomous voice agents (Receptionist, Triage, Sales Assistant) each powered by leading LLMs and natural TTS voices. Every agent tracks calls handled, duration, and satisfaction scores in real time. Build new agents from the Orchestration Canvas without writing a line of code.

AI Receptionist, Triage & Sales agents
LLM-powered with ElevenLabs voice synthesis
Real-time call stats and satisfaction scoring
No-code Orchestration Canvas
Real Outcomes

Built for how modern
businesses actually run.

The Hub connects the parts of your business that were never meant to be disconnected.

84%
AI tier-1 resolution rate

Inbound support queries handled by AI agents, without a human picking up the phone. Your team focuses on what actually needs them.

1 login
for your entire operation

Telephony, AI agents, infrastructure, analytics, CRM, and billing. All connected by design, not stitched together with integrations.

99.98%
network uptime

Live monitoring across every site, every circuit, and every device. Alerts surface before your customers notice anything is wrong.

See It In Action

Watch the walkthrough.

A full product tour of the Transformation Hub, from dashboard to AI agents to analytics.

Product Walkthrough: Coming Soon

FAQ

Frequently asked questions

Ready to see it live?

Book a personalised demo and see the Hub running on your data.