Metcom Logo
Cloud PBX
Metcom Product
No Hardware Required

Cloud
eFax

Fax without the hardware. Send, receive, and archive every document automatically, delivered straight to email.

hub.metcom.com.au/voice/efax
LIVE
Metcom eFax Portal
T.38
Native Fax Protocol
100%
Cloud, No Hardware
PDF
Auto Conversion
AI
OCR (Phase 2)

One platform. Every fax covered.

Inbound, outbound, and AI intelligence. All built in, all automatic.

hub.metcom.com.au/voice/efax
eFax platform
Receive & Deliver

Inbound faxes delivered to email, instantly.

Every inbound fax is automatically converted to PDF and delivered to the configured tenant email address via Postfix. No fax machine. No polling. No missed documents.

What's included

Fax-to-Email: PDF delivery via Postfix
DID-based routing per department or user
MinIO self-hosted storage, no third-party cloud
Real-time receive status and activity log

Platform capabilities.

Live features running now, with AI intelligence coming in Phase 2.

Live

Fax-to-Email

Inbound faxes converted to PDF, delivered to tenant email instantly.

Live

Email-to-Fax

Attach a PDF to an email addressed to the fax number. It transmits automatically.

Live

MinIO Storage

Self-hosted S3-compatible object storage. No third-party cloud. Your data stays yours.

Live

T.38 + G.711

FreeSWITCH mod_spandsp handles T.38 native and G.711 fallback transparently.

Phase 2

AI OCR

Full-text OCR and smart classification on every inbound fax. Coming in Phase 2.

Phase 2

Field Extraction

Pull structured data from scanned forms into JSON for downstream automation.

FAQ

Frequently asked questions

Retire the fax machine.

eFax is included in the Metcom platform. Talk to us about adding a DID and getting your first fax number live today.