Capture every lead.
Lodge every claim.
Insurance runs on responsiveness. A prospect comparing quotes rings whoever picks up, and a customer who has just had an accident needs to lodge a claim now, not on Monday. An AI voice agent answers every call, captures and qualifies new leads, lodges claims, and routes anything that needs a licensed adviser straight to your team.
What it costs to miss the call.
Leads go to whoever answers first
Quote shoppers ring several providers and go with the one that picks up, so an after-hours or busy-signal call is a lost policy.
Claims cannot wait for business hours
A customer who has just had an incident wants to lodge a claim straight away, and a voicemail is a poor first experience at a stressful moment.
Staff buried in routine calls
Renewal queries, policy questions and status checks tie up people who should be handling complex cases.
Built for insurance brokers & providers.
24/7 lead capture
Every new enquiry answered and qualified, day or night, so quote shoppers do not slip to a competitor.
Lodge claims fast
Collects the claim details and the information you need, then gets it into your system straight away.
Qualify and route
Works out what the caller needs and routes anything requiring a licensed adviser to the right person.
Into your CRM
Pushes leads and claims into your CRM or policy system with a full transcript attached.
Renewals and follow-ups
Handles renewal reminders and follow-up calls so policies do not lapse quietly.
Onshore, advice left to you
Hosted in Australia with data kept onshore, and the agent leaves personal advice to your licensed team.
What the agent does behind the scenes.
Every call follows a path. The agent works out what the caller needs, takes the right action, and closes the loop.
Call comes in
Incoming insurance call
It recognises
The agent works the call
Identify the caller
Confirms the caller and finds the policy, or starts a new enquiry.
Understand the request
Works out whether it's a new quote, a claim, a renewal or a question.
Capture the details
Collects quote or claim information using the questions you configure.
Route to a licensed adviser
Sends anything needing advice or sign-off to the right person with full context.
Confirm and close
Confirm next steps
Tells the caller what happens next and when to expect a follow-up.
Send confirmation
Sends a reference number or quote summary by SMS or email.
Update your systems
Writes the lead or claim into your CRM or policy system.
Hear how a call plays out.
Here is how the agent handles a typical call for insurance brokers & providers: it understands what the caller needs, gets it done, and confirms the details before the call ends.
This is an illustration of a conversation, not a recording. Press replay to watch it again.
FAQ
Frequently asked questions
See it answer your kind of calls.
Book a demo and we will set up an agent on the sort of enquiries insurance brokers & providers get every day.