AI Voice
Agents
A 24/7 AI agent that answers your phones in natural conversation. It books jobs, captures leads and updates your CRM, and it plugs into the phone system you already have. No call goes unanswered again.
Live in three steps. No rip-and-replace.
We add AI to the phones you already run, not a whole new system to learn.
Plug into the phones you already have.
Point a number or extension at Metcom over SIP. No new hardware and no rip-and-replace. It works with your current PBX and keeps your existing numbers and carrier.
A trained agent picks up, 24/7.
The agent is trained on your business and answers every call in natural conversation, day or night, with no hold music and no missed after-hours enquiries, in multiple languages.
It gets things done, then passes to your team.
Book appointments, capture and qualify leads, update your CRM, answer FAQs, and transfer to a real person the moment a call needs one.
More than an answering machine.
A genuine front-line team member that talks, listens, acts and never clocks off.
24/7 AI voice agents
Every call answered, around the clock. No voicemail, no queue, no missed after-hours business.
Works with your PBX
Connects over SIP to 3CX, Yeastar, Avaya, Cisco, Mitel, FreePBX and more. Keep your numbers and carrier.
Natural, premium voices
Lifelike speech that callers actually want to talk to, not a robotic phone tree.
Multi-language
Serve a diverse customer base with agents that converse in multiple languages and switch on the fly.
CRM integration
Create and update records automatically in Salesforce, HubSpot, Zoho, Pipedrive and more.
Web chat & WhatsApp
The same AI powers a website widget and WhatsApp, so customers reach you however they prefer.
Outbound campaigns
Reminder calls, follow-ups and batch outbound, handled automatically at scale.
Smart routing & handoff
Qualify the caller, then route or warm-transfer to the right person the instant a human is needed.
Keep your phones. Keep your CRM.
The agents connect over SIP to the systems you already run, so there is nothing to throw out.
Phone systems
CRMs & tools
Not on the list? Ask us about your system →
Built for the way you work.
Every business loses calls. Here is what a 24/7 agent changes for yours.
Do the maths in ten seconds.
Slide in your numbers and see roughly what a 24/7 AI agent could be worth.
Currently slipping away
About 125 calls a month go unanswered, which is roughly 38 lost enquiries an AI agent could capture.
Revenue an AI agent could recover
Indicative estimate based on the figures above, meant to show the scale of the opportunity rather than act as a quote. Let us run the numbers properly for your business.
Get my tailored estimateEnterprise AI voice,
backed by a local team.
We deliver AI voice agents in partnership with VoiceInfra. You get the technology, hosted in Australia, plus a local partner who sets it up, integrates it and supports it.
The Australian service runs on its own infrastructure hosted in Australia, so your customer data stays onshore rather than being sent offshore.
One local team for setup, tuning and support, and one bill. Not an offshore ticket queue.
AI voice sits alongside your Metcom cloud comms, Cloud PBX and CRM, in one connected setup rather than another silo.
Telco, MSP or agency? Resell AI voice agents under your own brand →
FAQ
Frequently asked questions
Hear what your business sounds like at its best.
Book a demo and we will show you an AI agent answering the kind of calls you get every day.