Never miss a new client
after hours again.
New enquiries are the lifeblood of a firm, and they do not only arrive between nine and five. When a prospective client calls and reaches voicemail, they ring the next firm on the list. An AI voice agent answers every enquiry, qualifies it and books the consultation, so the matter starts with you.
What it costs to miss the call.
Missed new-client calls
Reception is busy or it is after hours, the caller reaches voicemail, and a potential matter walks to a competitor.
Billable time lost to triage
Lawyers and paralegals lose chargeable hours fielding routine questions and screening enquiries that are not the right fit.
Inconsistent intake
Details get missed or scribbled on a notepad, and the first impression varies depending on who happens to pick up.
Built for law firms & legal practices.
24/7 client intake
Every enquiry answered, day or night, in a professional and consistent voice that reflects your firm.
Qualify and screen
The agent asks your screening questions, captures the matter details, and flags enquiries that are out of scope before they reach a lawyer.
Book consultations
It checks availability and books the initial consultation straight into your calendar, then sends the confirmation.
Into your systems
Every enquiry is captured and pushed into your CRM or practice management system, with a full transcript attached.
Onshore and confidential
Hosted in Australia so client information stays onshore, with security suited to confidential legal matters.
Built for legal
Tuned to how firms actually intake work, from conflict questions to matter type, not a generic phone bot.
What the agent does behind the scenes.
Every call follows a path. The agent works out what the caller needs, takes the right action, and closes the loop.
Call comes in
Incoming legal enquiry
It recognises
The agent works the call
Capture the enquiry
Takes the caller's details and what the matter is about.
Identify the matter
Works out the area of law and whether it fits your practice areas.
Screen and check scope
Flags potential conflicts and out-of-scope enquiries before they reach a lawyer.
Book a consultation
Checks availability and books the initial consultation.
Route to the right team
Sends the enquiry to the right practice area or person.
Confirm and close
Confirm the details
Confirms the consultation time and what to bring.
Send confirmation
Texts or emails a confirmation to the contact provided.
Update your systems
Writes the enquiry into your CRM or practice management system.
Hear how a call plays out.
Here is how the agent handles a typical call for law firms & legal practices: it understands what the caller needs, gets it done, and confirms the details before the call ends.
This is an illustration of a conversation, not a recording. Press replay to watch it again.
FAQ
Frequently asked questions
See it answer your kind of calls.
Book a demo and we will set up an agent on the sort of enquiries law firms & legal practices get every day.